Please take the time to read a few testimonials from our customers.
I wanted to let you know of the excellent service I received yesterday. I had initially called Roto-Rooter re a septic tank issue, I had used them in the past. They came out for less than 5 minutes and when the tech opened the lift station lid and the tank was full he stopped and told me that you need to get the tank pumped. He let me know that they no longer do that service and I would need to call someone else, he recommended Cookes Environmental Services. I called them and they were going to come out yesterday between 1 and 4. Around 1:15 they called me to cancel and they would come out on Friday. I did not want to wait until then. So I looked online and found your company. When I called, the lady said we can have a tech out within an hour. James actually showed up in 15 minutes, very impressive. He then proceeded to actually investigate the situation. He opened the lift station lid and poked around and hit the motor and got it working and it actually emptied the station, he then further investigated and found the tank was getting full (my last septic empty serivce was 2 years ago), mainly due to the non disposal wipes my 5 year old uses (clogging issue). He said he could get a pump truck out very soon, Paul showed up within 15 minutes. James actually installed a filter (there was no filter before) and another contraption that was disconnected in the tank. I apologize for explaining it all, but I wanted you to know what a thorough, professional, and good person James is. Paul was very nice as well. I will be using your company from now on. Thanks,
Ken St. Pierre Vice President-Investments
We want to thank you for treating our agency with such care. We had a big problem and we are glad we called you. Your technician, chip was very thorough and efficient. We were very impressed with him as well as your receptionist. We will keep you in mind for all our future needs. Sincerely,
Mitchell & Elisabeth K.
On Saturday, I called your company for an emergency service, which consisted of having an outside faucet repaired because there was no way to stop the water from coming out of the faucet. Your serviceman, Anthony arrived with in 30 mins of my panic call. he knew exactly how to fix the problem and he was very courteous. I just wanted to let you know he is a good worker!
Jimmy Worked at my house (and under my house) for several hours today. we was pleasant, clean and kept me informed about what repairs needed to be done and how much they were going to cost. He cleaned up after he finished which is always a plus. Thank you for your prompt and efficient (although costly) service.
We had a really HORRIBLE Situation earlier this week our dog sitter came home the other night while we were gone and the whole bathroom and a bit of the hall way seemed to have flooded due to a pipe some where in our bathroom, we called duall plumbers and they came out in the middle of the night within 30 minutes stop the leak and fixed the problem and clean up for us! We thought that an emergency call would cost an arm and a leg! but to be honest it was very reasonable. They were very quick to serve, reasonable, and very nice over the phone and in person! We are now back in our home looks like nothing happened and we now have duall plumbing listed in our emergency contact list while we are away! Thanks again guys!
Du all plumbing came out yesterday to my place of business, the customer service was great, they told me exactly what they were doing before they did it and the price was fair. It’s hard to find plumbers that not only know what there doing but charge a fair price and even warranty there work! I will recommend them to everyone! Thanks guys!
I’m writing to let you know how please I was with your company’s services from the first phone call I made speaking with Patrice to the excellent service that I received from your technician. I would like to take the time that to commend Jonathon for his professionalism as well as the excellent work he did. He was extremely neat and courteous and I would recommend your company to anyone in the future. I thank you again for your excellent services.
I called Keith at DuAll Plumbing and he was extremely helpful and very easy to communicate with. I was not sure about the leaks in my house and was worried that my lack of knowledge on the subject would lead up to a large bill. This was not the case. He showed me the most cost effective and time efficient way to get my house situation repaired. I would highly recommenced DuAll for all plumbing needs. They get it done and do it with integrity.
Highly Recommend!! I had a great experience w/ this co. Had an issue on the 4th of July, I needed a Plumber and Fast &… Affordable. Called DuAll, I actually spoke w/ a live person who knew my area (others have had a hard time finding us since we’re in unincorporated PB Cty). Had the nicest guy at my home w/in 30 mins. He was professional & CLEAN. Solved my problem and the bill wasn’t bad. Thanks DuAll!!! Definitely keeping their magnet on the frig.
I called 4 Plumbers to find a problem that I had no idea what it was, each company came out and replaced “the problem pipe” and each time I still had a problem. I called duall and told them my problem, they came out for free and suggested that I have one of there leak detection specialist come out and find exactly were the problem was. it made sense so I gave them the go ahead. The other plumbers that came out to replace the “problem Pipe” were no where near close to the pipe that needed fixing. Duall found the problem, fixed my problem and its been 3 weeks and I have yet to see any other problems. Leak detection from the beginning would of been a great idea, duall was the only one to think of it and it would of saved me a lot of money if I would of done that from the beginning. on top of that the other plumbers that came before left big ugly holes in the wall that needs to be fixed. which I would of not had a problem with if the problem where to be fixed. But with that said… Duall is my only plumber from now on… Clean, Professional, reasonable and knowledgeable!